General
What is XivoHR?
A complete HR platform: employees, attendance, leave, payroll, WPS, end-of-service, documents, expenses, assets, loans and analytics — thirteen modules on one source of truth, with a company back-office and an employee self-service portal.
Who is it built for?
SMEs and multi-entity groups that want Labour-Law-correct payroll without spreadsheets — from a single LLC to several organizations under one account, each with its own currency, holidays and policies.
Can we run multiple companies on one account?
Yes. Multi-organization support is built in: separate legal entities with independent settings, WPS configurations and leave policies, switchable in one click. Admins can be scoped to specific organizations.
Compliance
Does it calculate end-of-service per UAE Labour Law?
Yes — Federal Decree-Law 33/2021: 21 days of basic wage per year for the first five years, 30 days after, capped at 24 months (Art. 51), with post-2022 rules (full gratuity regardless of how the contract ends). Settlements include unpaid salary and leave encashment.
Does it generate WPS / SIF files?
Yes. MOHRE-format .SIF files with the required EDR/SCR records, validated before generation: 13-character MOL Establishment ID, 13-digit routing codes, AE-format IBAN per employee, AED-only. CSV, PDF and Excel variants come from the same records.
Does it track Emirates ID and visa expiry?
Yes. Passports, visas, work permits, Emirates IDs and more are tracked per employee with configurable alert windows; a daily sweep notifies HR before anything lapses.
How does leave follow the law?
Art. 29 is built in: statutory first-year proration, anniversary or calendar leave years, Hajj leave, and encashment at basic wage. On top of the law, leave can bank across years with carry-forward and configurable caps.
Data & security
Where does the system run?
XivoHR is cloud-hosted and managed by RapidGoo — no servers for you to maintain. Access is role-based with a four-level hierarchy and a per-module permission matrix.
Who can see what?
Owners, admins, managers and employees each see their own scope; managers can be restricted to their department. Sensitive fields like bank details are masked by role.
Is there an audit trail?
Yes — 92 distinct audited actions with before/after snapshots, IP address and user agent, covering payroll approvals, salary changes, permission changes and even support impersonation.
Can we get our data out?
Reports export to CSV, payroll to CSV/PDF/Excel, and payslips and settlements to PDF. Your data is yours.
Pricing & onboarding
How is XivoHR priced?
One self-serve plan billed in USD per seat: $10 per user per month, or $96 per user per year (20% off), with every HR and payroll module included — API access is Enterprise-only. A seat is an active employee or any other team login without an employee record — your own owner login doesn't take a seat, with a one-seat minimum per subscription. Larger teams get a custom Enterprise quote. Payroll itself stays AED-first.
Is there a free trial?
Yes — 14 days free, with the full product enabled. A card is required to start; nothing is charged until day 15, and you can cancel anytime before then and pay nothing.
What happens when the trial ends?
On day 15 your card is charged for the seats in use — minimum one — at the price you chose (monthly or yearly, per user). You get a reminder email three days before.
Can I change or cancel my plan?
Yes — switch between monthly and yearly billing, or cancel, from Billing at any time; cancelling during the trial means you are never charged. If you cancel and later want to come back, contact us and we'll reactivate your account.
Who sets us up?
You can — create your organization, add your employees and pick a statutory-ready leave policy in minutes. If you'd rather we did it, book a demo and we'll onboard you.
How do we start?
Start from the pricing section, create your account and add a card — your trial starts immediately. Enterprise teams: request a quote and we'll set you up.